MRCGP SCA Consultation Skills Course

Station 10 · Falls

Video consultation · Older adults · Multimorbidity · Prescribing · Circuit 2 · 11:20–12:45 · 14-minute station

A 76-year-old has fallen twice in a month, wants his sleeping tablet re-issued and is frightened that any fuss will end with him in a home.

Candidate brief

Read this as you would in the exam. One to two minutes' reading, then ten minutes. You may ask the patient for examination findings; there is no reference material.

PatientHarold Bickerstaff, 76, retired engineer, widower, lives alone
Reason for appointment"Repeat sleeping tablets" (booked by patient)
PMHHypertension; benign prostatic hyperplasia; osteoarthritis; mild COPD; previous DVT (2015)
MedicationDoxazosin 4 mg; tamsulosin 400 mcg; bendroflumethiazide 2.5 mg; amitriptyline 25 mg nocte (for 'nerve pain', started 2023); zopiclone 7.5 mg nocte (acute issue 2024, now on repeat); tiotropium. Allergies: penicillin
Recent entriesED attendance 3 weeks ago: 'Fall at home, bruised hip, X-ray no fracture, discharged.' Reception note: 'Daughter rang — worried, father fell again on Sunday getting up in the night.' BP 138/78 (sitting, 2 months ago). Weight 68 kg (was 74 a year ago). Bone density: never checked

Role-player script — tutors only

Delegates: please do not open this section until you have consulted at this station.

Open the role-player script (598 words)

Persona and manner

  • Courteous, precise, understated; minimises; keen not to be 'a nuisance'. Terrified of losing independence — his late wife went into a care home after a fall and 'never came out'.
  • He will admit the second fall only if asked directly, then downplay it.

Opening line — say this verbatim

  • "Good morning. I'm just after my sleeping tablets — they've run out and I sleep dreadfully without them. I gather my daughter's been on the phone; she does fuss."

Volunteer freely if given the space

  • Sleeps 'badly' — goes to bed at nine, up at two, three and five to pass water; the tablet 'knocks me out for a few hours'.
  • The hip is 'still sore' from 'the tumble' three weeks ago.

Only if asked

  • Second fall: Sunday night, getting out of bed to go to the toilet, 'the room swam' and his legs 'went'; lay on the floor twenty minutes before getting up using the bed. No injury. Did not tell anyone; the daughter noticed the bruise on his arm.
  • Dizzy on standing 'most mornings' and after meals; worse since the summer. No chest pain; no palpitations; no blackouts (he 'may have gone a bit grey' — he is not sure whether he lost consciousness).
  • Amitriptyline 'for the pins and needles in my feet' — 'I don't think it does much'. Zopiclone every night for 18 months. Takes doxazosin and tamsulosin both at night 'as told'.
  • Weight down: 'I don't cook properly since Margaret died'; eats toast and soup; drinks one whisky nightly, 'sometimes two'.
  • Eyesight: cataracts 'on the list'. Uses a stick outside, not inside. Bungalow; loose rug in the hall; no grab rails; bathroom light on a pull cord across the room.
  • Mood: lonely; 'not depressed, just quiet'; sleeps to pass time. No thoughts of harming himself.
  • Daughter lives 40 minutes away, visits weekly, wants him to have 'one of those alarm buttons' — he refuses because 'that's the beginning of the end'.

Ideas, concerns and expectations

  • Idea: 'old age, and not sleeping'.
  • Concern: being 'put in a home'; losing the car; his daughter 'taking over'.
  • Expectation: zopiclone re-issued; no fuss.

Cues to deliver, timed

  • Minute 1: 'she does fuss.'
  • Minute 3: 'the room swam' — only if asked how the fall happened.
  • Minute 7: 'that's how it started with Margaret' — when any support or referral is mentioned.

How to respond to the doctor's plan

  • If the doctor takes a proper falls history, recognises postural hypotension caused by two alpha-blockers, a thiazide, amitriptyline and zopiclone, explains this honestly as the fixable cause, proposes a medication review (stop doxazosin — tamsulosin alone for prostate; consider stopping the thiazide; withdraw amitriptyline; taper zopiclone with sleep hygiene), checks lying and standing BP, arranges bloods, an ECG, a bone health assessment (FRAX/DXA, vitamin D), refers to the falls service and physiotherapy for strength and balance, addresses nutrition and alcohol, and frames all of it as the way to stay at home — and involves the daughter with his consent: he is quiet, then 'so the tablets are making me fall?' and 'if it keeps me in my own house, I'll do it.' He agrees to the alarm 'on trial'.
  • If the doctor re-issues zopiclone: 'thank you, doctor' — he goes; the examiner does not.
  • If the doctor says 'we need to think about whether you can manage alone': he closes down and asks to leave.

Examination findings if requested

  • BP lying 142/80, standing at one minute 108/64 (symptomatic); pulse 76 regular; no murmur; gait: slow, wide-based, uses furniture; Timed Up and Go 18 seconds; bruise left forearm; cognition: alert, oriented, 4AT normal; feet: reduced vibration sense.

Do not

  • Volunteer the second fall or the dizziness until asked directly.
  • Refuse help if it is framed as staying at home; refuse it if framed as needing care.

Mark scheme

Delegates: open after your consultation. Examiner-observers: open during it.

Generic mark scheme — identical at every station

Domain grades

DomainCF (0)F (1)P (2)CP (3)Points
Data Gathering and Diagnosis☐☐☐☐/3
Clinical Management and Medical Complexity (×1.5)☐☐☐☐/4.5
Relating to Others☐☐☐☐/3
Total/10.5

Global rating: ☐ Fail ☐ Bare Fail ☐ Bare Pass ☐ Pass   (CF Clear Fail · F Fail · P Pass · CP Clear Pass)

Feedback statement(s) — tick the one (at most two) you would attach

Domain 1Domain 2Domain 3
☐ 1.1 Insufficient data☐ 2.1 Referral☐ 3.1 Cues / listening / formulaic
☐ 1.2 Notes not used☐ 2.2 Prescribing☐ 3.2 Agenda / beliefs
☐ 1.3 Psychosocial☐ 2.3 Investigations☐ 3.3 Circumstances / culture
☐ 1.4 Unsystematic☐ 2.4 Prevention☐ 3.4 Explanations
☐ 1.5 Prioritisation☐ 2.5 Risk management☐ 3.5 Judgemental
☐ 1.6 Implications of findings☐ 2.6 Co-morbidity☐ 3.6 Respect / sensitivity
☐ 1.7 Differentials☐ 2.7 Uncertainty☐ 3.7 Ownership
☐ 1.8 Diagnosis / decision☐ 2.8 Follow-up / safety-net☐ 3.8 Teamwork
☐ 2.9 Time management☐ 3.9 Safeguarding

Timing checkpoints (Observer)

Checkpoint (10-minute frame)DoneMinute
Patient allowed to open without interruption (≈1 min)☐
ICE and psychosocial context elicited by 3:30☐
Red flags covered; examination findings requested by 5:00☐
Working diagnosis verbalised; gear change by 5:00–5:30☐
Options shared; patient's preference used☐
Specific safety-net and follow-up by 9:30☐
Understanding checked; finished inside 10:00☐
Key points for this station — customised standard

Key points for this station

DomainPass requiresClear Pass addsFail if
Data Gathering & Diagnosis
  • Both falls described: circumstances, prodrome, injury, ability to get up, time on floor
  • Postural symptoms and syncope question
  • Full medication review for falls contributors: two alpha-blockers, thiazide, amitriptyline, zopiclone, alcohol
  • Nocturia, vision, home hazards, footwear, walking aid
  • Weight loss and nutrition; mood and loneliness
  • Working diagnosis: multifactorial falls with drug-induced orthostatic hypotension
  • Reasons aloud: five sedating or hypotensive agents in a 68-kg man who is up three times a night
  • Recognises weight loss as a separate problem to investigate
  • Assesses cognition and asks about a head injury
  • Treats as a repeat prescription
  • Misses the second fall
  • No medication review
Clinical Management & Medical Complexity
  • Lying/standing BP and examination arranged or interpreted
  • Medication changes: stop doxazosin (duplicate alpha-blockade — tamsulosin alone for BPH), review thiazide, withdraw amitriptyline, taper zopiclone with a written schedule and sleep advice (no re-issue at full dose long-term)
  • ECG, bloods (FBC, U&E, glucose, B12, TFT, vitamin D), bone health assessment (FRAX; DXA; consider treatment)
  • Falls service / physiotherapy strength and balance referral; occupational therapy home assessment; cataract expedite
  • Nutrition (dietitian/meal support) and alcohol advice
  • Personal alarm and daughter involved with consent
  • Follow-up 2 weeks; safety-net: syncope, chest pain, head injury, another fall
  • Explains the taper as a plan with a date rather than an ultimatum
  • Considers the DVT history and hip pain (no anticoagulation now; analgesia review)
  • Links weight loss to a cancer-screen and a social prescription for cooking
  • Zopiclone re-issued unchanged
  • No orthostatic assessment
  • Alpha-blocker duplication missed
Relating to Others
  • Names the fear of the care home and answers it: the plan is how he stays home
  • Non-judgemental about the tablets and the whisky
  • Involves the daughter on his terms
  • Shared, staged plan; checks what he will do first
  • Uses Margaret's story with care, not as a threat
  • Offers the alarm as a trial with his control
  • Honest about the sleep-tablet trade-off
  • Talks about capacity or care needs without evidence
  • Lectures on alcohol
  • Dismisses the daughter or the patient

Global rating guide: Pass = falls history taken, orthostatic hypotension and the medication cascade recognised, zopiclone not simply re-issued, falls-prevention plan framed around independence.

Teaching points

  1. NICE NG249 falls (2025): multifactorial assessment after two or more falls or a fall with injury; strength and balance training; medication review targeting psychotropics and antihypertensives; home hazard assessment; bone health.
  2. STOPP/START: two alpha-blockers is duplication; tricyclics and z-drugs in over-65s with falls are 'stop' criteria; benzodiazepine/z-drug withdrawal should be gradual (reduce by a quarter every two weeks).
  3. The consultation is won or lost on the framing: every intervention is 'how you stay at home'.

Guidelines for this station

Your reflection

Record your grades, the statement attached, what you will keep and change, and your own reflection. Your entry is emailed to you as a record of this station; this page stays live so you can revisit the full case during revision.

Write my reflection for Station 10

Revision link for this case: mdacumen.com/sca-station10-falls

Editorial stamp · MRCGP SCA Consultation Skills Course · Station pages v1.0 · 11 September 2026 · Prof Rajesh Varma, Course Director · MD Acumen. Formative training material; not a prediction of exam performance. Not for onward distribution.