MRCGP SCA Consultation Skills Course

Station 12 · PSA result

Telephone consultation (audio only) · Investigations and results · Men's health · Older adults · Circuit 2 · 11:20–12:45 · 14-minute station

A 55-year-old rings for a PSA result he had 'for a work medical'; it is 5.6, his brother is incontinent after a prostatectomy, and he flies to his son's wedding in ten days.

Candidate brief

Read this as you would in the exam. One to two minutes' reading, then ten minutes. You may ask the patient for examination findings; there is no reference material.

PatientIan Prescott, 55, airline ground operations manager. Telephone — results call-back: "PSA result"
PMHNil significant. Non-smoker. BMI 27
MedicationNone. Allergies: none
Recent entriesPSA 5.6 ng/mL (requested by a locum after the patient asked at a routine appointment; no symptoms recorded; no DRE recorded). U&E normal. No urine infection. Family history: brother — prostate cancer at 58, radical prostatectomy. Age-specific referral threshold (NICE NG12): 50–59 years, PSA above 3.5

Role-player script — tutors only

Delegates: please do not open this section until you have consulted at this station.

Open the role-player script (536 words)

Persona and manner

  • Organised, brisk, used to managing logistics; wants facts and a timeline; hides anxiety behind questions about schedules. Sits in his car in a car park; occasional airport noise.
  • Becomes quiet when his brother is mentioned.

Opening line — say this verbatim

  • "Hello — I'm ringing for my PSA result. I only had it because my brother made me. I'm assuming it's fine? I'm flying to Perth for my son's wedding a week on Thursday, so if there's anything, I'd rather know now."

Volunteer freely if given the space

  • No symptoms 'at all' — 'I'm fit, I run'.
  • The wedding: son lives in Australia; three weeks away; 'non-negotiable'.

Only if asked

  • Urinary symptoms on direct questioning: 'maybe I get up once at night — that's normal, isn't it?'; stream 'fine'; no blood; no pain; no bone pain; no weight loss.
  • No recent urine infection, no catheter, no cycling before the test, no ejaculation within 48 hours — 'the nurse asked'.
  • No DRE has ever been done — 'no thanks, not today' if it is proposed by phone, but he will agree to attend for one before or after the flight.
  • Brother Neil: diagnosed at 58 two years ago; 'they took the whole thing out'; 'he wears pads, he can't… you know'; 'it's wrecked him'. Ian has decided he 'won't have that operation'.
  • Father died at 80 of a stroke; no other cancer.
  • Married; two sons; wife Julie 'will want to know everything'. He has not told her the test was done.
  • He would rather have the referral 'after the wedding — I don't want it hanging over the trip', but if told two weeks matters, 'then get me in before'.

Ideas, concerns and expectations

  • Idea: 'probably nothing — no symptoms'.
  • Concern: 'ending up like Neil'; the trip being cancelled; telling Julie.
  • Expectation: a normal result, or a plan that fits around the wedding.

Cues to deliver, timed

  • Minute 1: 'I'm assuming it's fine?'
  • Minute 3: 'it's wrecked him' — about the brother, if asked why the brother made him test.
  • Minute 7: 'after the wedding, if possible.'

How to respond to the doctor's plan

  • If the doctor gives the result clearly, explains what PSA does and does not mean (raised above the age threshold; a third to a half of men with this level do not have cancer; cancers found early are mostly treatable, often with surveillance), explains the suspected-cancer pathway and that the next step is an MRI before any biopsy (not straight to surgery), addresses the brother's story honestly (treatment is individualised; incontinence risk exists but is not inevitable; active surveillance is common), arranges DRE and referral now with a note about the travel dates so the MRI can be scheduled before or straight after, involves Julie as he wishes, and safety-nets: he exhales — 'so nobody's cutting anything out next week' — and asks the doctor to 'get the ball rolling, and I'll tell Julie tonight'.
  • If the doctor says 'it's a bit high, we'll repeat it in three months': relieved — 'great, after the wedding then'; the examiner will not be.
  • If the doctor says 'you need an urgent referral' with no explanation of the pathway: 'do I need to cancel the flight?' — and panic.

Do not

  • Volunteer the nocturia, the brother's incontinence or the fact that Julie does not know unless asked.
  • Agree to attend before the wedding unless told why it matters.

Mark scheme

Delegates: open after your consultation. Examiner-observers: open during it.

Generic mark scheme — identical at every station

Domain grades

DomainCF (0)F (1)P (2)CP (3)Points
Data Gathering and Diagnosis☐☐☐☐/3
Clinical Management and Medical Complexity (×1.5)☐☐☐☐/4.5
Relating to Others☐☐☐☐/3
Total/10.5

Global rating: ☐ Fail ☐ Bare Fail ☐ Bare Pass ☐ Pass   (CF Clear Fail · F Fail · P Pass · CP Clear Pass)

Feedback statement(s) — tick the one (at most two) you would attach

Domain 1Domain 2Domain 3
☐ 1.1 Insufficient data☐ 2.1 Referral☐ 3.1 Cues / listening / formulaic
☐ 1.2 Notes not used☐ 2.2 Prescribing☐ 3.2 Agenda / beliefs
☐ 1.3 Psychosocial☐ 2.3 Investigations☐ 3.3 Circumstances / culture
☐ 1.4 Unsystematic☐ 2.4 Prevention☐ 3.4 Explanations
☐ 1.5 Prioritisation☐ 2.5 Risk management☐ 3.5 Judgemental
☐ 1.6 Implications of findings☐ 2.6 Co-morbidity☐ 3.6 Respect / sensitivity
☐ 1.7 Differentials☐ 2.7 Uncertainty☐ 3.7 Ownership
☐ 1.8 Diagnosis / decision☐ 2.8 Follow-up / safety-net☐ 3.8 Teamwork
☐ 2.9 Time management☐ 3.9 Safeguarding

Timing checkpoints (Observer)

Checkpoint (10-minute frame)DoneMinute
Patient allowed to open without interruption (≈1 min)☐
ICE and psychosocial context elicited by 3:30☐
Red flags covered; examination findings requested by 5:00☐
Working diagnosis verbalised; gear change by 5:00–5:30☐
Options shared; patient's preference used☐
Specific safety-net and follow-up by 9:30☐
Understanding checked; finished inside 10:00☐
Key points for this station — customised standard

Key points for this station

DomainPass requiresClear Pass addsFail if
Data Gathering & Diagnosis
  • Confirms the result and the reason for testing
  • Lower urinary tract symptoms, bone pain, weight loss, haematuria asked
  • Confounders checked (UTI, ejaculation, cycling, DRE, catheter)
  • Family history detail: brother's age and treatment
  • Establishes that no DRE was done
  • Assessment: PSA above the age-specific threshold with a first-degree family history — suspected-cancer referral criteria met
  • Explains the age-specific threshold and why 5.6 at 55 matters
  • Explores what the brother's experience means for his willingness to be investigated
  • Asks about the wife and what he wants her to know
  • Reassures on the basis of no symptoms
  • Repeats PSA instead of referring
  • Family history not explored
Clinical Management & Medical Complexity
  • Suspected-cancer (2WW) referral for prostate cancer (NICE NG12: PSA above age threshold — 50–59: >3.5) with family history noted
  • DRE offered and arranged face to face — not a prerequisite to referral
  • Explains the pathway accurately: multiparametric MRI first, biopsy only if indicated, then MDT; treatment options including active surveillance
  • Travel dates recorded in the referral; discusses timing honestly — two weeks to first appointment; MRI often within the window
  • Safety-net: urinary retention, bone pain, haematuria
  • Follow-up: named contact; offers a face-to-face appointment with Julie
  • Explains what a raised PSA can mean besides cancer (BPH, prostatitis)
  • Offers written information (Prostate Cancer UK) and the risk-benefit of testing honestly
  • Documents the conversation and the decision about timing
  • Repeat PSA in 3 months as the only action
  • Referral without any explanation of what happens next
  • DRE insisted on as a barrier to referral
Relating to Others
  • Breaks the result on the telephone with a warning shot and checks he is somewhere private
  • Explores the brother's story before he decides anything
  • Honest about uncertainty and about the wedding: does not promise, does not frighten
  • Involves the wife on his terms; checks understanding of the next step
  • Separates 'referral' from 'surgery' explicitly — his real fear
  • Uses his logistic mindset (timeline, steps) to structure the plan
  • Names his courage in ringing
  • Bald delivery ('it's raised, you'll be referred')
  • Collusion with delay to avoid distress
  • Ignores the setting (car park, airport)

Global rating guide: Pass = result explained, referral criteria applied and acted on, the pathway (MRI-first) explained, the brother's story worked through, the wedding negotiated honestly.

Teaching points

  1. NICE NG12 (2021 update): refer on the suspected-cancer pathway if PSA is above the age-specific threshold (40–49: >2.5; 50–59: >3.5; 60–69: >4.5; 70–79: >6.5) — DRE is recommended but its absence should not delay referral; do not repeat the PSA if the man is asymptomatic and above threshold.
  2. NICE NG131: multiparametric MRI is the first investigation in the pathway; biopsy only if MRI Likert ≥3 or high suspicion; many low-risk cancers are managed by active surveillance.
  3. A family story of harm (the brother's incontinence) is the belief that will decide whether he attends: name it, answer it, and separate the referral from the operation.

Guidelines for this station

Your reflection

Record your grades, the statement attached, what you will keep and change, and your own reflection. Your entry is emailed to you as a record of this station; this page stays live so you can revisit the full case during revision.

Write my reflection for Station 12

Revision link for this case: mdacumen.com/sca-station12-psa-result

Editorial stamp · MRCGP SCA Consultation Skills Course · Station pages v1.0 · 11 September 2026 · Prof Rajesh Varma, Course Director · MD Acumen. Formative training material; not a prediction of exam performance. Not for onward distribution.